Frequently
Asked
Questions
01
Registration
How do I register?
You can register for free through the Opinion Now Android app or through our website. Enter your email address, follow the verification steps, and complete your profile to start checking available survey opportunities.
Is registration free?
Yes, registration is completely free. We will never ask you for payment to join or take surveys.
Who can join Opinion Now?
Anyone aged 16 years or older (in India) can join, as long as they have a valid email address and internet access.
Can I register using the Opinion Now app?
Yes. Download Opinion Now from Google Play and select the registration option. You can also register through the Opinion Now website.
Can I register more than one account?
No. Each person should maintain only one Opinion Now account. Duplicate accounts may be restricted or closed.
Why do I need to complete my profile after registering?
Your profile helps the survey system understand which research opportunities may be relevant to you. Keeping it complete and accurate may improve survey matching, but it does not guarantee invitations or eligibility.
I didn’t receive a confirmation email. What should I do?
Check your Spam, Promotions, and Junk folders. Confirm that the email address you entered is correct. If the email still does not arrive, try the verification or password-reset option again or contact support.
Can I change my email address later?
Yes, you can update your email in your account settings after logging in.
Is my personal information safe?
Yes. All your data is kept secure and used only for research purposes. We do not share your personal details with third parties.
How do I receive surveys?
You can check available opportunities in the Surveys section of the Opinion Now app or website. You may also receive survey invitations by email or app notification.
How often will I get surveys?
The number of surveys you receive depends on your profile and ongoing research studies. Completing your profile increases your chances of receiving more surveys. There may be times when no suitable surveys are available.
How long does a survey take?
The estimated completion time is normally shown before you begin. Actual time may vary depending on the survey, your answers, and your internet connection.
How much can I earn per survey?
The available reward is shown on the survey card whenever this information is provided. Rewards vary based on survey length, eligibility, research requirements, and any applicable reward boost.
Why did I get disqualified from a survey?
Researchers often need responses from people with specific backgrounds, interests, habits, or experiences. If your answers do not match the study requirements, or if the required quota has already been filled, the survey may end early.
This is normal and does not mean there is a problem with your account.
Can I retake a survey if I’m disqualified or exit halfway?
Usually, no. Most surveys allow only one attempt. Reopening or restarting a survey may not restore your progress or make you eligible again.
Why are there no surveys available?
Survey availability changes throughout the day and depends on your profile and current research demand. Keep your profile updated, enable notifications, and check the app regularly.
Can I take surveys on my phone?
Yes. You can take available surveys through the Opinion Now Android app. Use a stable internet connection and avoid closing the app while a survey is in progress.
How do I know if I successfully completed a survey?
After successful completion, you should see a completion or confirmation message. Your reward balance may take some time to update depending on the survey provider.
What should I do if a survey link doesn’t work?
The survey may have expired, reached its response limit, or encountered a temporary technical issue. Check your internet connection and try reopening the app. If the problem continues, contact support with the approximate time and a screenshot, but never share your password.
Surveys
02
03
Rewards
What rewards are available?
Currently, all rewards are provided through Tremendous, which gives you access to popular digital gift cards such as Amazon India, Flipkart, and Google Play, along with other local and international options. Check out the rewards catalog here – tremendous.com/catalog
What is the minimum redemption amount?
You can claim your rewards once you have earned at least ₹150 in your account.
How do I claim my rewards?
Log in to your Opinion Now account and go to the Rewards section. Select Tremendous, choose your preferred gift card, and confirm. You’ll receive your reward digitally via email.
How long does it take to receive my reward?
In most cases, rewards are delivered instantly by email. In rare cases, it may take up to 24–48 hours.
Can I transfer my rewards to someone else?
No. Rewards are non-transferable and can only be claimed by the registered account holder.
Can I redeem cash instead of gift cards?
At the moment, only gift cards via Tremendous are available. PayPal or bank transfer options are not supported in India.
Do my rewards or points expire?
Points don’t expire as long as your account is active. However, we recommend redeeming your rewards regularly to avoid delays.
I didn’t receive my reward email. What should I do?
Check your spam/junk folder first. If you still can’t find it, contact our support team with your reward redemption details.
Why do you collect my personal information?
We collect basic details (like age, gender, location, and interests) to match you with surveys that are relevant to you. This ensures better accuracy for research and more survey opportunities for you.
Is my personal data safe with Opinion Now?
Yes. Your privacy is our top priority. All information you provide is securely stored and used only for research purposes. We never sell your personal details to third parties.
Will my survey answers be linked to my name?
No. Survey responses are always anonymous and combined with others before being shared with researchers.
Do you share my email address with anyone?
No. Your email address is only used by Opinion Now to send survey invitations and important account updates.
Can I see or edit the information I shared?
Yes. You can log in to your account anytime to view or update your profile details. Keeping your profile updated helps you get more relevant surveys.
Can I delete my account and data?
Yes. If you wish to stop participating, you can request account deletion through your account settings or by contacting our support team. Once deleted, your personal data will be permanently removed.
How long do you keep my data?
We keep your information only as long as your account is active. If you delete your account, your personal data is removed from our systems.
What steps do you take to protect my data?
We use secure encryption, firewalls, and strict privacy policies to protect your data from unauthorized access.
Data & Privacy
04
05
Account
How do I log in to my account?
Go to the Opinion Now website and click on get started or scroll down to the Login section. Enter your registered email and password to access your account.
I forgot my password. What should I do?
Click on Forgot Password on the login page, enter your registered email, and follow the instructions to reset your password.
Can I update my profile details later?
Yes. You can log in anytime to update your profile information. Keeping your profile up to date helps us send you more relevant surveys.
Can I change my email address?
Yes. You can update your email address in the Account Settings section after logging in.
Can I have more than one account?
No. Each person is allowed only one account. Multiple accounts may result in suspension or loss of rewards.
What should I do if I can’t access my account?
First, check that you’re entering the correct email and password. If you still face issues, try resetting your password or contact our support team.
How can I deactivate or delete my account?
If you no longer wish to participate, you can request account deletion from your Account Settings or by contacting our support team. Once deleted, all your data will be permanently removed.
What happens to my rewards if I delete my account?
Make sure to redeem any pending rewards before requesting deletion. Once your account is deleted, unused rewards or points cannot be recovered.